Who should update their firmware?

  • Beta round 1 and round 2 participants
  • If you got them at Lucidity or FLAME or directly from flowtoys BEFORE end April 2018, you are running the beta firmware.
  • If you got them at Serenity Festival or after end April, you are good to go.


To update your firmware:

  • You'll need to download the "flowtoys-updater-1_0" and the "capsule firmware" files attached on this page. There is an updater for MacOS and one for Windows. Download the relevant one.
  • You'll need to be running a fairly recent version of MacOS (Sierra) or Windows (10) for this to work. If you're running an older version, please update, or find a friend with a more recent OS.
  • You'll need to perform a soft reset on your capsule when it's plugged in to connect it to your computer.
  • Please follow the instructions in the how-to video below.


THINGS TO NOTE:

  • For BETA round 1 (Dec2017) users: There will be no blue indicator light when you connect your capsules to the computer. The light will simply goes dark, but you should be able to update your firmware.
  • If you are on a PC, you should do the reset first when you plug in your capsule, and then refresh and update quite quickly - we've heard of peops getting an error message if not updating within a few seconds. We're not sure why it's happening with some PC users, but will look into this and do our best to improve it.
  • If you are on a Mac, you'll get a warning dialog pop-up, as the firmware updater app has not yet been registered with Apple.

    To override your security settings and open the app anyway:

    1. In Finder, locate the app you want to open.

      Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.

    2. Control-click the app icon, then choose Open from the shortcut menu.

    3. Click Open.

      The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it just as you can any registered app.