Caps, tubes, connectors, leashes ... if you have non-electronic flowtoys parts that need warranty service, we can definitely help out!
- All flowtoys parts have a 60-day warranty against defects. If a part is defective within this time frame, we offer a free replacement
- If parts are physically damaged OR have signs of wear and tear, they are eligible for half-price replacements - regardless of age or condition
For most non-electronic parts, all we need is a photo of the damaged part and your current shipping address to send out an invoice for a half-price replacement.
For some non-electronic parts, e.g. pod shells, flowcaps and carbon fiber shafts, we will need the damaged part sent back to us before shipping out a replacement.
If you have any questions, please feel free to contact us and we will do our best to help out!