Flowlights - all generations - general FAQ & troubleshooting
Flowlights are durable, but not indestructible. We made flowlights to serve as a "pixel" of light that is a part of a larger modular system of...
Mon, 4 Feb, 2019 at 5:12 PM
If you have two or more flowlights in a tube - as in flowstaffs, flowchucks, flowpoi duo and clubpoi - you will need to attach the opposite ends of the flow...
Thu, 22 Mar, 2018 at 2:41 PM
Crystal cases are designed with facets that line up with the flowlight's button no matter which way your flowlight is oriented, so you can feel and t...
Thu, 22 Mar, 2018 at 2:41 PM
Are the batteries good and charged? Are you using alkaline batteries? If so make sure they are really good quality and fully charged. The type and quality...
Wed, 4 Apr, 2018 at 4:27 PM
You can try cleaning the battery spring contacts. The battery contacts might have some oxidation that is interrupting the connection between the battery a...
Mon, 26 Mar, 2018 at 5:32 PM
Check out this video for tips on removing batteries (starting at 2:14): If you have any questions, please feel free to contact us!
Mon, 6 Nov, 2017 at 5:11 PM
99% of apparently faulty flowlight behavior is simply a battery issue. Charge/change you battery, clean your contacts, check the following: Use only...
Mon, 6 Nov, 2017 at 5:11 PM
It is possible that the spring has been deformed during end impact and is allowing the battery to disconnect during high speed spinning or on impacts.
...
Mon, 26 Mar, 2018 at 5:32 PM
There's nothing to worry about unless that light runs down batteries much faster in a way that is causing a problem for you. All flowlights get a bit...
Mon, 26 Mar, 2018 at 5:32 PM
Opening the battery door: We designed the battery door so that you wouldn’t need a screwdriver to open it. The battery door fits within the flowlight’s comp...
Mon, 9 Apr, 2018 at 1:37 PM